Does RXLive provide a dossette box service?
Yes, we can offer a dossette Box service free of charge to our patients who require this. To set up…
21.03.18
Does RXLive charge the NHS extra for me to use this service?
No , we don’t charge the NHS any extra. All the delivery costs are paid for by RXLive, we absorb the…
27.02.18
Is my personal data safe & what data encryption does RXLive use?
RXLive uses a 2048-bit encryption. 2048 bit is the highest encryption and provides better protection, thereby making the system more…
17.01.18
How does the General Pharmaceutical Council (GPhC) regulate RXLive?
Our App/Online pharmacy registration number is 9010611.Our Certificate can be found here: https://www.pharmacyregulation.org/registers/pharmacy/registrationnumber/9010611 We are a fully licensed NHS regulated…
17.01.18
How does the Medicines and Healthcare Products Regulatory Agency (MHRA) regulate RXLive?
Our App/Online pharmacy Medicine and Healthcare Product Regulatory Agency Certificate can be found here: https://medicine-seller-register.mhra.gov.uk/search-registry/611 We are regulated by the…
17.01.18
I get my regular repeats with RXLive however, what if I urgently need a one-off prescription on the day?
RXLive can deliver same day to surrounding areas: Caterham, Croydon, Mitcham, Sutton, Tooting and Wallington. All other ‘one off prescriptions’ will…
17.01.18
I have an issue using the app?
You can fill out a form regarding your user experience on the website or contact support@rxlive.co.uk
17.01.18
Can I get medical advice via RXLive?
Yes you can. We are a regulated NHS pharmacy so you can simply contact us online or email us at…
17.01.18
How do I make a complaint?
RXLive takes complaints very seriously, as a regulated pharmacy we have a complaints procedure in place to make sure we…
17.01.18
Is RXLive safe to use and is my data safe?
RXLive’s company number is 09135155 and its GPhC pharmacy number is 9010611. The application is operated by pharmacists and doctors…
17.01.18
Download RXLive
Here you can download RXLive for both Apple and Android stores. Alternatively use our online system
Sign up to use our online system
