FAQ Background
Do I need to tell my Doctor and previous pharmacy, that I am using RXLive?
 17.01.18 

Do I need to tell my Doctor and previous pharmacy, that I am using RXLive?

  • In most cases there is no need, however if you have an automatic prescription set up with your old pharmacy or any other arrangement, we do advise that you notify them.
  • With regards to your Doctor, RXLive works with your GP’s existing systems and processes, therefore there is no need for your GP to make any changes. Our team will ensure that your prescriptions, at your request, are sent to us electronically.
  • If you are using patient access to order your prescriptions, the prescriptions will still come to us via the EPS, but you will be advised to mention this when you place your order by phone.

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