What card payments does RXLive accept?
RXLive accepts all major credit card providers and in addition NHS pre payment certifications for NHS patients. If you’re a…
15.12.21
What is RXLive refund policy?
If you require a refund just simply email support@rxlive.co.uk or call us on 02083958629 Following cancellation, we will refund you…
15.12.21
Does RXLive provide a dossette box service?
Yes, we can offer a dossette Box service free of charge to our patients who require this. To set up…
21.03.18
What information does RXLive need before I place my warfarin order?
Warfarin details need to be taken each time you place an order for this item. The information we require to…
13.03.18
Does RXLive charge the NHS extra for me to use this service?
No , we don’t charge the NHS any extra. All the delivery costs are paid for by RXLive, we absorb the…
27.02.18
What delivery service do you use & how long will it take?
To ensure fast and efficient delivery we use our own delivery drivers within the south east London region and alongside…
22.01.18
How do you send controlled fridge temperature products like insulin?
RXLive packages all temperature controlled products e.g. insulin, gels etc using Hydropac technology. This ensures that the temperature of the medication…
19.01.18
Is my personal data safe & what data encryption does RXLive use?
RXLive uses a 2048-bit encryption. 2048 bit is the highest encryption and provides better protection, thereby making the system more…
17.01.18
How does the General Pharmaceutical Council (GPhC) regulate RXLive?
Our App/Online pharmacy registration number is 9010611.Our Certificate can be found here: https://www.pharmacyregulation.org/registers/pharmacy/registrationnumber/9010611 We are a fully licensed NHS regulated…
17.01.18
How does the Medicines and Healthcare Products Regulatory Agency (MHRA) regulate RXLive?
Our App/Online pharmacy Medicine and Healthcare Product Regulatory Agency Certificate can be found here: https://medicine-seller-register.mhra.gov.uk/search-registry/611 We are regulated by the…
17.01.18
Download RXLive
Here you can download RXLive for both Apple and Android stores. Alternatively use our online system
Sign up to use our online system
